Two things that are going on in the airline industry don't surprise me at all: 1) A rapid increase in demand for leisure travel and 2) almost no recovery in demand for business travel. The way airlines are, and will soon need to, adapt to whatever the "new normal" will be are really interesting. Jay Ratliff and I also talk about whether "corporate wokeness" might impact how customers, especially airlines' most important customers, decide which airlines to fly with.
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